At y998, gambling is entertainment – not a way to make money. We provide every registered player with tools to stay in control. Read this page carefully if you play cricket betting, live casino or slots at y998. 18+
y998 takes responsible gaming seriously and this is not just a legal checkbox – it shapes how the platform operates. Cricket betting, live casino tables, and online slots are forms of entertainment. Like watching a PSL match in Karachi or catching a T20I game with friends in Lahore, they should be enjoyable experiences that fit within a budget you can afford to lose.
The moment gambling stops being fun and starts feeling like a financial necessity, that is the point at which y998's responsible gaming tools become important. We want every player on y998 to have a clear understanding of those tools, how to access them, and when to use them. This page explains everything.
Responsible gaming at y998 covers three broad areas: the tools we provide, the warning signs players should recognise, and how to get additional support. All of these apply equally whether you are betting on a PSL fixture, playing live baccarat in the y998 Casino, or spinning slots at Rs 10 per round.
y998 also enforces responsible gaming obligations on its own side. We use transaction monitoring to identify unusual patterns that may indicate problem gambling behaviour and we may proactively contact players or apply account restrictions where a concern is identified. This is not done to interrupt your fun – it is done because we genuinely care about the welfare of every player on the y998 platform, from Islamabad to Faisalabad and everywhere in between.
Age verification is mandatory for all y998 accounts before withdrawal processing.
You set your own deposit, loss and session limits. y998 applies them instantly.
Request permanent self-exclusion at any time. No waiting period, no pushback.
Our English-speaking support team is available around the clock for all responsible gaming requests.
Set a maximum daily, weekly or monthly deposit cap in PKR directly from your y998 account settings. Once your limit is reached, further deposits are blocked until the period resets. Decreasing a limit takes effect immediately; increasing a limit takes 48 hours to activate.
Configure a maximum amount you are willing to lose over a daily, weekly or monthly period. Once your net loss reaches the configured limit, y998 will restrict further betting activity for that period. Loss limits can be set via account settings or by contacting support.
Set a session duration alert that notifies you after a specified period of continuous play. When the alert fires, you are reminded how long you have been playing and given the option to take a break. Regular breaks reduce the risk of impulsive decisions during extended gaming sessions.
Request a temporary break from y998 for a period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account is inaccessible for gambling activity. Any existing withdrawal requests are still processed during this time.
Permanent self-exclusion closes your y998 account indefinitely. Once applied, your account cannot be reopened and you will not receive any marketing communications from y998. To request self-exclusion, email [email protected] with your registered email address and the subject line "Self-Exclusion Request".
View your complete transaction history, gaming session log, and net win/loss summary at any time from your y998 account dashboard. Having a clear picture of your gambling activity is one of the most effective responsible gaming tools available to you.
Problem gambling can affect anyone. The signs are not always obvious, and they often develop gradually. Ask yourself honestly whether any of the following apply to your current gambling habits at y998 or elsewhere.
You gamble with money you cannot afford to lose, including money set aside for rent, groceries or bills
You feel irritable, anxious or restless when you are not gambling or when you try to stop
You chase losses by placing larger bets to try to win back what you have lost
Gambling is affecting your relationships with family or friends in Karachi, Lahore, Rawalpindi or wherever you live
You have borrowed money or sold items to fund gambling
You think about gambling constantly and find it difficult to focus on work or daily responsibilities
If you identified with two or more of the above statements, we strongly encourage you to use y998's cool-off or self-exclusion tools and to seek professional support.
Visit y998.org and log in using your registered credentials. All responsible gaming tools are accessible from your account settings panel.
Open your account menu and locate the Responsible Gaming section. Here you will find deposit limits, session reminders and cool-off period controls.
Enter your desired daily, weekly or monthly PKR deposit limit. Changes that reduce your limits take effect immediately. Increases require a 48-hour cooling-off confirmation period.
For a temporary break, select a cool-off duration from account settings. For permanent self-exclusion, email [email protected] – we will action this request within hours.
Check your transaction and session history from the account dashboard once a week. Keeping track of your actual gambling activity is the simplest way to stay in control.
y998 operates a zero-tolerance policy on underage gambling. Any person under the age of 18 is strictly prohibited from registering or using the y998 platform in any capacity. This policy is enforced through mandatory KYC age verification before any withdrawal is processed. y998 may also request proof of age at any other stage of the account lifecycle.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing online gambling platforms, we recommend the following steps:
y998 will immediately suspend any account found to be held by a person under 18 and will process a full refund of any deposited funds in accordance with our terms and applicable law.
Only persons aged 18 years or above may register and use y998. This requirement is non-negotiable and is enforced at every level of the platform.
If you are concerned about your gambling habits or need to apply a responsible gaming tool urgently, contact the y998 support team at any time. We are here to help Pakistani players in Karachi, Lahore, Islamabad and across the country maintain a healthy relationship with gambling.
Email: [email protected] 24/7 (Pakistan Standard Time, UTC+5)
Gambling should always be entertainment. Set limits before you play, never chase losses, and take breaks regularly. If it stops being fun, stop playing and reach out for help.